eHarmony Etiquette

Whenever a new technology appears, a new sort of etiquette must grow up around it. It can be difficult to navigate the unwritten rules so we've created a guide to some of your most common questions.


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Whenever a new technology appears on the landscape a new sort of etiquette must grow up around it. It takes a while for people to figure out the unwritten rules that surround the usage of the new tool. For example, somehow it was decided that "Hello" is the standard telephone response to an incoming call. In the early days of email, it was decided that USING ALL CAPITAL LETTERS WAS THE EQUIVALENT OF YELLING.
Never has this slow definition of etiquette been more apparent than in the world of the Internet. Communicating with total strangers via websites has presented a whole new arena of questions concerning what is appropriate and polite. eharmony takes the issues into a different realm by bringing people together who are interested in personal relationships and therefore want to talk about important, sensitive issues. We are always concerned that eharmony members treat each other with respect and a high degree of etiquette -to that end we want to review a few informal open communication rules and suggestions for you and your matches.
  • Set communication guidelines from the beginning - It is always wise to make your first open communication exchange with a match be about the ground rules of discussion. You can decide how many times a week you will be sending messages. You can assure the person that you will let them know if you are unable to communicate for several days. Establishing a small amount of structure makes the process more predictable and comfortable.
  • Keep the first few messages short - We realize that after 5 rounds of guided communication you probably have lots of questions for your match. It is better to pepper those questions over several communications than to launch a barrage of quiz-style inquiries. Remember that your match may be communicating with others, in addition to the usual demands of daily life. It may be hard to find the time to respond to a 2,000-word note loaded with questions.
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dkj is at home.

Utah

Posts: 249

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lada wrote:

ya know: even if they really, REALLY want to write, in their own words:"I would rather kiss my dog"

I appreciate eHarmony shielding me from that. "Other' is just fine.

Yes. realistically, EH can't just let you write what you want. Unfortunately, Some people would be very vicious and spoil it for everyone. Just like people always do.
- May 20, 2008 01:22 PM

lada nope, they spit out the bait; something about leaving my line unattended

way out there

Posts: 1272

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ya know: even if they really, REALLY want to write, in their own words:"I would rather kiss my dog"

I appreciate eHarmony shielding me from that. "Other' is just fine.

- May 20, 2008 09:35 AM

HarryG realizes that being "grown up" has little to do with age.

New Hampshire

Posts: 592

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dkj wrote:
Red Sox Girl wrote:
I no longer pay any attention to the canned reasons why someone closes me out - they're not really conducive to real-life thoughts much of the time. I usually generically close out with "I'm pursuing another relationship" - meaning I am pursuing another match, but the canned comment for this on eH is "I want to pursue other matches" and doesn't sound good to me - maybe it's the use of the plural term in there? All in all, I think it would be best if we could close out without having to give a reason if the only ones we have to choose from are the canned ones.
I'm with you. I no longer care what someone puts as a reason to close and I'm no longer going to worry about what I send. Reading all the posts here and in other areas, it seems there is nothing you can put that isn't offensive to many people. I considered what I thought was the "kindest" while staying somewhere near the truth. I find that many mention it as the cruelest answer. So maybe we should just have a "close" button with no other information.

I would lean in the opposite direction. Kill all the canned comments and leave a space to write the real reasons why you are closing the match.

1. It's in your own words, and it (should be) honest.

2. I believe that anytime that you choose to close a match you MUST give a reason. Being on the receiving end of a close with no feedback isn't helpful. Rejection stinks-no matter how nicely you try to do it. But at least with feedback, someone who cares enough to improve, can have some guidance in where they need to make changes.

Profiles are all-or-nothing. That's not realistic, nor fair. But it IS what we have.

- May 18, 2008 11:47 AM

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